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Privacy Policy

Information on the processing of personal data, user rights, and contact for privacy matters at CuidadoAnimal.

  1. Data collected and purpose of processing

    At CuidadoAnimal, we collect personal information that you voluntarily provide when registering for our animal care courses, subscribing to our pet wellness newsletter, or contacting our training team. The data may include name, email address, phone number, and learning preferences related to animal welfare.

    This data is used exclusively to manage your participation in our educational programs, send relevant information about pet wellness, and improve the learning experience. We do not use your data for other purposes without your explicit consent.

    • Management of registrations and monitoring of training courses.
    • Sending educational materials on animal care and welfare.
    • Communication of news and updates related to learning.
  2. Cookies and tracking technologies

    This website uses cookies and similar technologies to improve navigation, analyze the use of our animal care content, and personalize the learning experience. Cookies may be first-party or third-party, always for analytical and functional purposes.

    You can manage your cookie preferences at any time through your browser settings. Disabling certain cookies may affect the functionality of some sections related to pet wellness training.

    Types of cookies used

    • Technical cookies: necessary for the basic functioning of the site.
    • Analytical cookies: to measure interaction with our learning content.
    • Preference cookies: to remember your browsing settings.
  3. Transfer of data to third parties

    We do not share your personal data with third parties for commercial purposes without your prior consent. We may disclose information when required by law or to protect our legal rights. In the context of our animal care courses, we collaborate with web hosting service providers and training platforms that comply with data protection regulations.

    These third parties have limited access to your data solely to perform the tasks assigned and are contractually obligated to maintain the confidentiality and security of the information.

  4. User rights

    As a user, you have the right to access, rectify, delete, and object to the processing of your personal data, as well as to request the restriction of processing and data portability. You can exercise these rights at any time by contacting our data protection officer.

    To exercise your rights, send a request by email to info@perrana.com clearly indicating the right you wish to exercise. We will respond within a maximum period of 30 days. You also have the right to file a complaint with the Spanish Data Protection Agency.

    • Right of access: to know what data we process and how we use it.
    • Right of rectification: to request the correction of inaccurate data.
    • Right of deletion: to request the deletion of your data when it is no longer necessary.
    • Right of objection: to object to processing for specific purposes.
    • Right to portability: to receive your data in a structured format.
  5. Contact for privacy matters

    If you have questions about how we process your personal data or wish to exercise your rights, you can contact our privacy team through the following channels. We will handle all requests related to data protection transparently and within the applicable legal framework.

    Postal address: Travessera Bustos, 3, 39º F. Phone: 902003820. Email: info@perrana.com. Last update of this policy: October 15, 2023.

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